Shipping & returns

We aim to send out all confirmed orders within 2 working days.

Zen Graphics Limited will endeavour to meet any delivery date quoted but delivery dates and times are given and intended as an estimate only. If there are any circumstances whatsoever which prevent or delay delivery, Zen Graphics Limited shall not be bound to supply or make delivery of any goods ordered nor shall it be liable for any damage or consequential loss or in any other way for failure to supply or delay in delivery when so prevented or delayed.

All UK orders have a free shipping option.

UK:

- FREE 1st Class or Royal Mail 24 delivery (3-5 day total delivery time)

- Optional Special Delivery guaranteed 1PM - £8.95 (2 day total delivery time)

Worldwide: 

- Small items - £4.95 with standard priority air mail

5-8 day delivery within EU.
7-14 day delivery Worldwide.

- Parcel items - £10.95 priority post with tracking

4-7 day delivery within EU.
5-10 day delivery Worldwide.

Royal Mail uses delivery partners in the receiving country. For more information follow this link:

https://www.royalmail.com/sending/international/international-tracked-signed/delivery-partners

Shipping is calculated in the checkout process. All services available for the item/s you wish to purchase will be shown during checkout. Discount codes may not apply to shipping costs.

We aim to send all orders out within 2 working days.

Please allow upto 3 - 5 working days UK for delivery and 14 working days Worldwide.

Orders for bulkier items may be sent via courier at our discretion. We use Hermes, DPD, UPS and Parcelforce services. If your order is to be dispatched via this method you will receive an email from the courier.

 

Please send all returns to:

Zen Graphics Ltd

37 Mount Pleasant

Twogates

Tamworth

Staffs

B77 1HL

United Kingdom

All returns should be carefully packaged and a letter should be enclosed with your name and order numebr attached for processing. Returns without this information will be delayed.